Last updated: [date] · Draft — please confirm the bracketed details before launch.
Delivery
After you order, we call to confirm your address. Your parcel is then sent by courier and usually arrives within [X–Y] working days. The courier may call you before delivery.
Paying on delivery
You pay the courier in cash for your books plus the LKR [X] delivery charge. No card or bank transfer is needed.
Damaged or wrong items
If a book arrives damaged or you received the wrong item, message us on WhatsApp within [7] days with a photo. We'll send a replacement at no cost.
Returns and exchanges
[Return policy — e.g. unused books can be exchanged within 7 days; the customer pays the return delivery.]
Need help?
Message us on WhatsApp at [number] — it's the fastest way to reach us.


