Help

Delivery and Returns

බෙදාහැරීම සහ ආපසු ලබාදීම

Where we deliver, how long it takes, and what to do if something isn't right.

Help

Delivery and Returns

බෙදාහැරීම සහ ආපසු ලබාදීම

Where we deliver, how long it takes, and what to do if something isn't right.

Last updated: [date] · Draft — please confirm the bracketed details before launch.

Delivery

After you order, we call to confirm your address. Your parcel is then sent by courier and usually arrives within [X–Y] working days. The courier may call you before delivery.

Paying on delivery

You pay the courier in cash for your books plus the LKR [X] delivery charge. No card or bank transfer is needed.

Damaged or wrong items

If a book arrives damaged or you received the wrong item, message us on WhatsApp within [7] days with a photo. We'll send a replacement at no cost.

Returns and exchanges

[Return policy — e.g. unused books can be exchanged within 7 days; the customer pays the return delivery.]

Need help?

Message us on WhatsApp at [number] — it's the fastest way to reach us.